Hotel de la Cité Carcassonne - MGallery Collection - Carcassonne
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Hotel de la Cité Carcassonne - MGallery Collection
Carcassonne Place Auguste Pierre Pont
No. of rooms
63
WiFi
Pool
Spa/wellness
Parking
Meals
Animal acceptance
Rooms for singles
We speak
ES FR
8.9/10
No. of rooms
63
WiFi
Pool
Spa/wellness
Parking
Meals
Animal acceptance
Rooms for singles
We speak
ES FR
8.9/10
Set in Carcassonnes circular walls, Hotel de la Cite Carcassonne - MGallery Collection isin a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available.
Classic or Provencal-style decoration and an iPod docking station feature inof the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city.
Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar.
Guests can go wine tasting in the on-site cellar or organise a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park.
Carcassonne Train Station is 2.4 km from the property. Narbonne is 61 km away. Parking is available on site for an additional charge.
- no ipod docking station in rooms
- no brasserie and summer restaurant but an bar in the garden during summerwe can eat tapas with a view on the remparts
- no wine tasting in the on-site cellar
The hotel day starts from hour 16:00 and ends at 12:00.
The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests.
Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.
To facilitate your stay the arrival, take place at our Welcome point: 32 chemin des OurtetsPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool is closed from Tue 16 Sept 2025 until Wed 10 Jun 2026
Swimming pool is closed from Wed 14 Jan 2026 until Mon 15 Jun 2026
Superior King Room with Garden and Ramparts View. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed. ;
Classic King Room with Street View. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed. ;
Charming Standard Single Room with One Double Bed. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed. ;
Superior King Room with Terrace and Garden View. This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed. ;
King Suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has parquet floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 2 beds. ;
Family Room with One Double and Two Single Beds. Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 3 beds. ;
Junior King Suite with Single Sofa Bed. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Suite with One Double and Sofa Bed with Terrace. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this suite also features soundproof walls and a flat-screen TV with satellite channels. The unit has 2 beds.
Private parking
Spa lounge/relaxation area
Shared stationery such as printed menus, magazines, pens, and paper removed
Allergy-free room
WiFi
CCTV in common areas
Fax/photocopyingadditional charge
Outdoor pool (seasonal)
Outdoor pool
Spa facilities
Cashless payment available
Luggage storage
First aid kit available
Access to health care professionals
Heated pool
Full body massage
Special diet menus (on request)
Breakfast in the room
Steam room
Swimming pool
Heating
Snack bar
Tour or class about local cultureadditional charge
Face masks for guests available
WiFi available in all areas
Kid mealsadditional charge
Beauty Services
Physical distancing rules followed
Air conditioning
Body wrap
Fruitsadditional charge
Body scrub
Pet bowls
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Smoke alarms
Laundryadditional charge
Facial treatments
Wine/champagneadditional charge
Key card access
Restaurant
Daily housekeeping
Room service
Family rooms
Body treatments
Parking
Physical distancing in dining areas
Evening entertainment
Shallow end
Board games/puzzles
24-hour security
Safety deposit box
Garden
Back massage
Non-smoking throughout
Guest accommodation is disinfected between stays
Sun umbrellas
Concierge service
Ironing serviceadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Foot massage
Neck massage
Sun loungers or beach chairs
Free WiFi
Sun terrace
Temporary art galleries
Meeting/banquet facilitiesadditional charge
Invoice provided
Internet services
Terrace
Accessible parking
Fire extinguishers
Massageadditional charge
24-hour front desk
Hand massage
Hand sanitizer in guest accommodation and key areas
Lift
Bar
Use of cleaning chemicals that are effective against Coronavirus
Soundproof rooms
Fence around pool
Pool with view
Security alarm
Spa and wellness centreadditional charge
Spa/wellness packages
Contactless check-in/check-out
Pets allowed
Hammamadditional charge
Non-smoking rooms
Dry cleaningadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
All plates, cutlery, glasses and other tableware have been sanitized
Private check-in/check-out
